Terms of Use

Last updated on Tuesday, 01 November 2022 Place: Kolkata, West Bengal

This electronic record is generated by a computer system and does not require any physical or digital signatures. By clicking on the “I ACCEPT” button on this electronic contract, you are consenting to be bound by this User Agreement. Please ensure that you read and understand all the provisions of this document before you start using the Safebox.

If you do not agree or accept any of the Terms and Conditions contained herein, then please do not use the Safebox or avail any of the services being provided therein.

If this document is not in a language that you understand, you shall contact Safebox at the email info@safebox.co.in Failure to do so within 24 (Twenty- Four) hours from the time of receipt of this document and your acceptance of this document by clicking “I ACCEPT” button shall be considered as your understanding of this document.

1. Agreement to Terms

   1. These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“User”) and Safebox, doing business as Safebox ("Safebox ", “we”, “us”, or “our”), concerning your access to and use of the Safebox services as well as any other media form, media channel, mobile application related, linked, or otherwise connected thereto.
   2. If you do not agree with all of these Terms and Conditions, then you are expressly prohibited from using the Safebox and you must discontinue your use immediately.
   3. Supplemental terms and conditions or  documents  that  may  be posted on the Safebox from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use from time to time.
   4. The information provided on the Safebox is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.
   5. The users shall provide their financial data and details for purchasing a service plan of Safebox only after getting agreed with the terms of use.
   6. information about you are subject to our “Privacy Policy” which is a section  in  these  Terms:  USER  ACCOUNT,  PASSWORD AND SECURITY: You are responsible for maintaining the confidentiality of the User ID and Password allocated to you when you create your account, and are fully responsible for all activities that occur under your account.
   7. You agree to immediately notify Safebox of any unauthorised use of your password. Safebox will not be  liable  for  any  consequence arising from your failure to comply with this Section.
   8. You agree that SOS option available in the Safebox App shall be used only in case of emergencies. You represent that it shall not be used unnecessarily.

2. Responsible Use

   1. By using the Safebox, you represent and warrant that:
      1. all registration information you submit will be true, accurate, current, and complete.
      2. you will maintain the accuracy of such information and promptly update such registration information as necessary;
      3. you have the legal capacity and you agree to comply with these Terms of Use;
      4. you are not a minor in the jurisdiction in which you reside;
      5. you will not access the Safebox through automated or non- human means, whether through a bot, script or otherwise;
      6. you will not use the Safebox for any illegal or unauthorized purpose; and
      7. your use of the Safebox will not violate any applicable law or regulation.
   2. If you provide any information that  is  untrue,  inaccurate,  not current, or incomplete, we have the right to suspend  or terminate your account and refuse any and all current or future use of the Safebox (or any portion thereof).
   3. You are responsible for maintaining the confidentiality of any login information associated with any account you use to access Safebox. Accordingly; you are responsible for all activities that occur  under your accounts.
   4. Accessing (or attempting to access) Safebox by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) Safebox through any automated, unethical, or unconventional means.
   5. Safebox does not screen or censor the customers who register on or/and access the Safebox App. You assume all risks associated with dealing with other users with whom  you  come  in  contact  through the Safebox. You agree to use the Safebox only  for  the  lawful purposes without infringing the rights or restricting the use of this platform by and the third party.
   6. You are solely responsible any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.
   7. You further warrants that you shall solely be responsible  for  the safety and security of the PASS provided by  the  Safebox  to  you, which helps to differentiate between individuals entering your premises.

3. Account Terms and Purchase

   1. In order to make a purchase for a service on Safebox or using the services of Safebox, you may be required to register with an account on Safebox. You agree to keep your User ID and Password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
   2. To complete your Account registration or to facilitates the services e.g. live data sheets, that enables live tracking of any individual's location in the premise with highest accuracy, you must provide us with your full legal name, business address, phone number, a valid email address, area pin code for shipping and any other relevant information indicated as required.
   3. You acknowledge that Safebox will use the email address you provide on opening an Account or as updated by you from time to time as the primary method for communication with you (“Primary Email Address”). You must monitor the Primary Email Address you provide to Safebox and your Primary Email Address must be capable of both sending and receiving messages. Your email communications with Safebox can only be authenticated if they come from your Primary Email Address.
   4. We generally send the confirmation mail or notification for the purchase to the user within 24 (twenty-four) hours after their purchase confirmation. If you have not received the service confirmation mail, in such case you may contact us immediately through contact us or by writing mail to us.
   5. Safebox may provide Vouchers or Coupons to Users for every individual registration and transaction made by them for being a part of the Safebox family. Users may need to provide certain information to receive such Vouchers or Coupons.

4. Pricing and Payment

   1. When you opted for our services through Safebox, you agree to pay us the specific monetary amount as the maintenance charge for rendering Safebox services or the reflected price on concerned page of the Safebox to facilitates the services. The final amount required for payment for the services that you opted will be shown to you immediately prior to making final payment for the service.
   2. For that you agree to provide current, complete, and accurate purchase and account information for all purchases made via the Safebox. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that your transaction can be completed. We bill you through an online billing account for purchases made via the Safebox.
   3. GST and other applicable taxes will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in INR, if ordered in India, or if an order made outside from India, in such case payment shall be made in relevant currency.
   4. You agree to pay all charges at the reflected prices then in effect for your purchases, and you authorize us to charge your chosen payment provider for any such amounts upon making your purchase. If your purchase is subject to EMI basis, then you consent to us charging your payment method on EMI basis without requiring your prior approval for each EMI payment, until you notify us of your cancellation.
   5. We accept the various forms of payment e.g. Debit Card, Credit Card, Net Banking, NEFT, UPI Pay Later e.g. Simpl through using third party payment gateway. By using the services, you also accept the third party terms and conditions mentioned on their individual sites.

5. Refund and Cancellation

   1. By opting a service of Safebox, you agree to pay applicable price to facilitates of such service. After your purchase confirmation Safebox shall facilitates the service through its App.
   2. While making any Purchase, you agree to provide us with a valid email address and other required information, as well as valid billing information. We reserve the right to reject or cancel an order for any reason, including errors or omissions in the information you provide to us. If we do so after payment has been processed, we will issue a refund to you in the amount of the Purchase price.
   3. You may also request for cancellation for the Safebox service that you opted through Safebox at any time as per the Refund and Cancellation Policy of the Safebox by logging into your account.
   4. For the detailed terms and condition on the refund and cancellation for a service, you may visit our “Refund and Cancellation Policy” available on Safebox.

6. Prohibited Activities

   1. You may not access or use Safebox for any purpose other than the purpose for which we make the Safebox available. The Safebox may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.
   2. No Resale of Service: You agree not  to  reproduce,  duplicate,  copy, sell, resell or exploit for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.
   3. As a user of the Safebox, you agree not to:
      1. Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
      2. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
      3. Circumvent, disable, or otherwise interfere with security-related features of the Safebox, including  features  that  prevent  or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
      4. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site.
      5. Use any information obtained from the Safebox  in  order  to harass, abuse, or harm another person.
      6. Make improper use of our support services or  submit  false reports of abuse or misconduct.
      7. Use the Safebox in a manner inconsistent with any applicable laws or regulations.
      8. Engage in unauthorized framing of or linking to the Safebox.
      9. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Safebox or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Safebox.
      10. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
      11. Delete the copyright or other proprietary rights notice from any Content.
      12. Attempt to impersonate another user or person or use the username of another user.
      13. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Safebox to you.
      14. Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Safebox.
      15. Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Safebox, or using or launching any unauthorized script or other software.

7. Modifications to Service

   1. As Software as Service product, Safebox offerings will undergo continuous modifications of its Features and Service. In case any feature or service is phased out, adequate time and notice will  be given to you, so that you may retain the Information assets created by you as part of that Feature. Beyond the time given, you agree that Safebox shall not be liable to you or to any third party.

8. Contribution License

   1. You agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings). And by submitting suggestions or other feedback regarding the Safebox, you agree that we can use and share such feedback for any purpose without compensation to you.
   2. We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any  statements  or representations in your Contributions provided by you in any area on the Safebox. You are solely responsible for your Contributions to the Safebox and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

9. Submissions and Feedback

   1. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site ("Submissions") provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled  to  the unrestricted use and dissemination of these Submissions for  any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. You hereby waive all moral  rights to  any such Submissions, and you hereby warrant  that  any  such Submissions are original with you or that you have  the  right  to submit such Submissions. You agree there shall be  no  recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

10. Affiliated Marketing and Advertisement

    1. Safebox may engage in affiliate marketing whereby Safebox receives a commission on or percentage of the sale of Products or Services on or through Safebox. We may also accept advertising and sponsorship from commercial businesses or receive other forms of advertising compensation.
    2. We allow advertisers to display their advertisements and other information in certain areas of the Safebox. We simply provide the space to place such advertisements, and we have  no  other relationship with advertisers.

11. Privacy Policy

    1. We care about data privacy and security. By using Safebox, you agree to be bound by our Privacy Policy which is posted on Safebox digital platform, which is in consonance with these Terms of Use.
       Please be advised the Safebox App is hosted in India. If you access the Safebox from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in India,  then through your continued use of the Safebox, you are transferring your data to India, and you agree to have your data transferred to and  processed  in India.

12. Term and Termination of Use

    1. These Terms of Use shall remain in full force and effect while you use the Safebox. Without limiting any other provision of these terms and conditions, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the site (including blocking certain IP addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these terms of use or of any applicable law or regulation. We may terminate your use or participation in the Safebox or delete your account and any content or information that you posted at any time, without warning, in our sole discretion.
    2. If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party.

13. Modifications and Interruptions

    1. We reserve the right to change, modify, or remove the contents of the Safebox at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on Safebox. We also reserve the right to modify or discontinue all or part of the Safebox without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Safebox.
    2. We cannot guarantee the  Safebox  will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Safebox, resulting  in interruptions, delays, or errors. We reserve the right  to  change, revise, update, suspend, discontinue, or  otherwise  modify  the Safebox digital platform at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by  your inability to access  or use the Safebox during any downtime or discontinuance of the Safebox.

14. Intellectual Property Rights

    1. Unless otherwise indicated, the Safebox App is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Website (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the India, international copyright laws, and international conventions. The Content and the Marks are provided on the Safebox “AS IS” for your information and personal use only.
    2. Provided that you are eligible to use the Safebox, you are granted a limited license to access and use the Safebox and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Safebox, the Content and the Marks.

15. Limitation of Liability

    1. In no event shall we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Safebox, even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the  amount paid, if any, by you to us during the six (6) month period prior to any cause of action arising.

16. Limitations of Warranties

    1. By using Safebox, you understand and agree that all Services we provide are "as is" and "as available". This means that we do not represent or warrant to you that:
       • Your use of Services will be Uninterrupted or Error-free, that Safebox will review the information and Services delivered through its App for accuracy or that it will preserve or maintain any such information or Services without loss.
    2. Safebox shall not be liable for delays, interruptions, Service failure, or other problems inherent in use of the internet and electronic communications or other systems outside the reasonable control of Safebox.

17. Indemnification

    1. You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Safebox; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Safebox with whom you connected via the Safebox.

18. User Data

    1. We will maintain certain data that you transmit to the Safebox for the purpose of managing the performance of our Safebox, as well as data relating to your use of the App. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity  you  have  undertaken using the Safebox including your User Id and Password. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right  of  action  against  us arising from any such loss or corruption of such data.

19. Electronic Communications and Transactions

    1. Visiting the Safebox, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the App, satisfy any legal requirement that such communication be in writing.
    2. You hereby agree to the use of contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed by us or via the Safebox.

20. Spam Policy

    1. You are strictly prohibited from using the Safebox or any of Safebox information from illegal spam activities, including gathering email addresses and personal information from  others  or  sending  any mass commercial emails.

21. Governing Law

    1. These Terms shall be governed by and defined following the laws of India. Safebox and yourself irrevocably consent that the courts at Kolkata, West Bengal shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

22. Dispute Resolution

    1. To expedite resolution and control the cost of any  dispute, controversy, or claim related to these Terms and Conditions, the Parties agree to first attempt to negotiate  any  Dispute  through Mutual Discussion before initiating arbitration.
    2. If the dispute arising out of or in connection with this contract is not resolved through Mutual Discussion shall be referred to the Arbitrator following the procedure mentioned in the Arbitration and Conciliation Act, 1996. The number of arbitrators shall be one (1). The seat, or legal place, of arbitration shall be Kolkata, West Bengal, India. The language to be used in the arbitral proceedings shall be English.

23. Entire Agreement

    1. These Terms of Use, including the documents it incorporates by reference, constitute the entire agreement between you and Safebox and govern your use of the Services and your Account, superseding any prior agreements between you and Safebox (including, but not limited to, any prior versions of the Terms of Service).
    2. The failure of Safebox to exercise or enforce any right or provision of the Terms and Conditions will not constitute a waiver of such right or provision.

24. Contact us

    1. Any notices or other communications required or permitted in terms of these terms and conditions shall be deemed to have been duly served if, (a) delivered in person; or (b) sent by registered or certified mail, return receipt requested, or (c) email; and addressed as follows:
       Safebox
       Email: info@safebox.co.in
       To raise an enquiry or complaint you may use the abovementioned email address, the standard time to respond an enquiry is forty-eight [48] hours.